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Frequently Asked Questions.

I have an artexed ceiling – can it be made smooth?
Yes. A simple process of removing any high points and then applying a two-coat plaster skim will give a smooth and modern look to most ceilings. Some heavy artex may require extra preparation.
 
I have textured walls in my house?
Don’t worry! The process for smoothing textured walls is much the same as covering artex on a ceiling.
 
How long do I have to wait before I can paint my new plaster?
In general, you should wait at least seven days or until the plaster has changed colour from a dark brown to a light pink. You should also seal the new plaster with watered down paint (50/50) or a ‘new plaster sealer’.
 
Do I have to remove the wallpaper before the walls are plastered?
Yes, all paper AND GLUE should be removed to ensure a proper adhesion.
 
After removing the wallpaper I noticed the walls are all cracked and crazed. Do I need to get them replastered?
This depends on the level of damage. In some cases, imperfections can be filled with a smooth filler and then sanded, but to achieve a uniform smooth finish the walls should be replastered. If you are unsure, give us a call and I’ll be happy to advise you on what is best for you.
 
I have had a water leak and the ceiling has a sag in it. What can be done about this?
First you must rectify the problem that is causing the damage. Plasterboard that has become damp tends to warp and sag. Plasterboard that is damp also provides an ideal medium for mould growth. Normally the affected plasterboard should be completely removed and replaced with new plasterboard. Some plasterers will advise "patching in" but this is not the best solution. Ideally the whole ceiling should be replaced.
 
I have had water damage to my ceiling. Can I get my insurance company to pay for repairs?
Yes. Upon inspection of your property, we would supply you with a free written quotation for you to submit to your insurance company. Most insurance companies usually ask for two quotations, so when finding a second company to quote, make sure that their quote is free.
 
What do I have to do to prepare my room/work area before the plasterers arrive?
All areas to be worked on should have all of the furniture and fittings removed to enable the plasterers to reach all areas safely. The plasterer will have adequate dust sheets to cover all necessary surfaces. The plasterer will require a supply of cold fresh water and power for mixing tools, and will need constant access in and out of the property. advisably the path between the work area and exit should also be covered.
 
Do I need to remove my carpet?
No, not as a rule. All carpets would be fully covered and protected.
 
I have damaged my walls trying to remove wall tiles and there are now holes in my walls. What can be done?
If the plasterboard is really damaged it is best to replace the whole boarded area. This is not expensive and is a relatively quick and simple process (depending on the situation). It really depends on what you intend to do with the wall e.g. are you going to put new tiles on or do you want a good finish to paint.
 
I am having a new bathroom fitted. At what stage should I get the walls/ceiling plastered?
After the old suite has been removed and after the plumber has done his first fix (eg pipes repositioned to take new suite). If you are having new spot lights fitted, it is best to have the wires in for them only. If they are already fitted, they can be popped out and plastered around.
 
I am having a new kitchen fitted. When is the best time to plaster the walls/ceiling?
Much like a bathroom - once the pipes and new electrics have been fitted, but before the new kitchen units are installed.
 
I just want some coving fitted – would you do this?
Yes, of course. we fit all types of plaster coving- it is totally up to you which style you want.
 
Do you charge by the square metre?
Generally this applies to site work. Private work will be calculated on a daily rate.